| Summary |
A results-oriented business
professional with extensive management experience, including retail,
consulting, training, and distribution operations. Solid background in
information technology. |
|
|
| Education |
June 1998: Master of Business
Administration - California State
University, Pomona - Honors |
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June 1994: Bachelor of Arts: Political
Science - University of
California, Irvine |
|
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| Experience |
Target Corporation |
August 1998 - Present |
|
Operations Management
- Supervise, review, and work with team members
from various departments and centers
- Control production by managing volume inflow
and outflow
- Identify and execute opportunities for safer
and more efficient product movement
- Contributed to first 100% assessment score
across distribution network
Production Control & Analysis
- Analyze regional distribution center
operations and supply chain methods
- Prepare and analyze forecasts, budgets,
financials, and productivity reports
- Manage the building budget and monitor
warehouse expenditures
- Provide the center with models to ensure
optimal staffing levels
Project Management
- Develop and test processes and tools to
support operations
- Manage "4 Walls" project, an
off-site, seasonal storage center
- Develop video documentary of import supply
chain process
- Test warehouse management systems and make
client recommendations
Leadership & Team Development
- Provide leadership (soft skills) and
technical training to company executives
- Mentor and develop team members through assessment, opportunity exposure, and feedback
- Develop and maintain online training
materials, workbooks, and process documentation
- Support new building startups with recruiting,
train the trainer, and on-site support
- Train and certify employees on the use of
industrial equipment (forklift, pallet rider, etc.)
- Assist in recruiting efforts through career fairs, building tours,
job shadows, and interviews
- Completed Logistics College, Leadership
Academy, and Executive Train The Trainer
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MacServ
|
September 1995 - Present
|
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Business Partnership,
Consulting, Application Development, & Technical Support
- Provide computer consultation to homes,
businesses, and schools
- Provide regular maintenance and troubleshooting
of computer systems
- Provide training in major software programs for
Macintosh and Windows
- Develop FileMaker Pro applications for
businesses
|
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CompUSA, Inc.
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May 1994 - August 1999
|
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Retail Management
- Oversee sales and marketing of all products and services totaling
more than $30 million a year
- Provide customer assistance and resolution of customer complaints
- Supervise, schedule, train, and review up to 80 team members
- Maintain inventory through store audits and security checks
- Support inside sales and direct marketing efforts
- Administer, maintain, and troubleshoot store computer network
Market Analysis
- Analyze market competitiveness and evaluate product performance and
profitability
- Communicate and coordinate vendor marketing events and programs
-
Develop and distribute advertising signage for 13 stores in 2 regions
Training & Development
- Train corporations in the operation of computer hardware and
software
- Provide on-the-job and customer service skills training to employees
|
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Pacific World Ltd. of Hong
Kong
|
Summer 1998
|
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Information Systems
Management
- Administer and maintain office computer
network
- Develop custom software applications to address
business needs
- Provide consultation on information
technology
|
| Certifications |
January 2002: Human Resources Management – California State University |
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November 2002: Event Management Specialist – California State
Polytechnic University |
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September 2001: Effective Negotiating – Karrass Seminars |
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November 1999: Notary Public – State of California |