• E - Exceptional (performance is consistently at the very highest level and far exceeds requirements)
• VG - Very Good (performance is at a high level and significantly exceeds requirements)
• G - Good (performance is at an acceptable level and meets or exceeds requirements)
• F - Fair (performance is at a minmally acceptable level and marginally meets requirements)
• U - Unsatisfactory (performance is at an unacceptable level and below requirements)

1. Quality - Accuracy, thoroughness and acceptability of work performed.

Rating: E Details or Comments: He excels at making sure that tasks or projects are completed on time and are done correctly.

2. Productivity - The quality and efficiency of work produced in a specific period of time.

Rating: E Details or Comments: He maximizes his time throughout the day and completes the majority of tasks within prescribed time frames and still manages to be a top salesman!

3. Job Knowledge - The practical/technical skills and information used on the job.

Rating: E Details or Comments: His job knowledge is exceptional. He sometimes fills in as an instructor for the training center.

4. Reliability - The extent, to which an employee can be relied upon regarding task completion and follow up.

Rating:  E Details or Comments: He can always be relied upon to follow through with assigned tasks or sales goals.

5. Availability - The extent to which an employee is punctual, observes prescribed work break/meal periods and the overall attendance records.

Rating: E Details or Comments: He is rarely late.

6. Independence - The extent to which work is performed with little or no supervision.

Rating: E Details or Comments: He performs most of his duties with little or no supervision.

7. Interpersonal Skills - The extent to which an employee communicates with co-workers and superiors to assure appropriate flow of information.

Rating: E Details or Comments: He can be counted on to effectively use two-way communication with his superiors and peers.

B. DEVELOPMENT REVIEW

1. What are this employee's greatest strengths?

He is a top salesman every month. He easily breaks the $100,000 mark and last month sold over 80 ESP's! He provides all of his customers with great service. His competitiveness also breeds motivation on the sales floor. In summary, he is an indispensible part of the City of Industry store.

2. What are this employee's greatest deficiencies?

His only shortcoming is that he is not available all the time.

3. What specific steps are recommended for this employee's development in the coming review period?

In the coming months, he needs to continue focusing on his sales like he has been. He also needs to teach others on the retail floor how to be as effective as he is in selling.